FedEx UPS DHL Auditing

FEDEX Auditing, UPS Auditing & DHL Auditing

FedEx, UPS, DHL and other small parcel deliveries are among the higher costs of doing business. Over charges, charges for shipments that haven’t occurred, and unissued credits for late deliveries are some of what our FedEx, UPS and DHL audits uncover.

While these services may be vital to the success to your company, they often come at an unnecessarily high price due to overcharges, late deliveries, and billing errors.  Our audits uncover this and get you the credits you deserve.

Let CER improve your bottom-line profits by allowing our experts to focus on cost management by auditing your carrier fees.

Audits Discover Overcharges & Mistakes with UPS, FedEx and DHL Invoices

These three companies are responsible for tens of millions of shipments every day. Mistakes happen, late or missed deliveries occur, and excessive fees are charged. Most companies do not audit their shipping invoices, and the ones that do tend to “spot check” 1 in 50, 1 in 100 or less.  Our audits identify real savings for your business from FedEx, UPS and DHL charges.

Shipment Audits: Did You Know …

  • Did you know that if your shipment is delivered late, you may be entitled to a partial or full refund?
  • Did you know that if shipments are not classified properly, excessive fees may apply?
  • Did you know that rates with FedEx, UPS and DHL are negotiable, if you know what to focus on?

Yes, our professionals know this and more, and are ready to help you reduce your costs and recover excessive charges imposed against your company. Our team has the years of experience, expertise, technology and systems necessary to audit your shipping invoices and help you recover excessive charges and lower your shipping rates going forward.

How Much Can You Recover from Our Shipping Audit?

Depending on the client, we often see recoveries in the 2-7% range across all of their shipping charges. The most common sources of savings from our audits include late deliveries and billing errors:

  • Shipment charges at the wrong rates
  • Erroneous accessorial charges
  • Duplicate charges
  • Charges on late shipments (deliveries outside the guaranteed delivery window)

All of these may entitle you to partial or full credits. Across hundreds or thousands of shipments, these numbers can add up quickly.

How Much Can You Save Going Forward?

Depending upon the volume of shipping you are doing, our clients typically see a reduction of 10% – 27% in their monthly shipping charges. Through our shipping audits, we are able to assess your operations, identify which services will be most economical, and then negotiate with the carriers, on your behalf, to achieve lower rates.

While all of these carriers post rates, we are able to negotiate shipping rates well below those numbers. Depending upon your shipping volume, we can save you 10%, 18%, 27% or more!

Zero Up Front Costs

One of the reasons so many companies choose to work with us is that we charge ZERO up front costs for our services. We are paid on a “success fee” basis, meaning we earn a percentage of the savings. If we save you nothing, you pay us nothing.

Of course, we, like you, are in business to make money and in nearly all cases, are able to find enough savings that it is worth it for both you and us!

Shipping Audits Reduce Administrative Overhead Expenses

Most companies that do follow and investigate their invoices invest a tremendous amount of staff time in doing so. Without the proper technology and experience, the savings is more than wiped out by the hourly cost of having your own staff work on this. Let us do all of the lifting, handle the audit, and pay us just a fraction of the recovery.

Why spend more money finding mistakes than you can recover? With CER, you will never go negative on your audits again!

Virtually No Effort on Your Part

Best of all, there is virtually no effort required on your part. Bill audits are time consuming and confusing. We do all of the work for you. Simply authorize us to access your shipment data (which we can download from FedEx, UPS and DHL) and we will get to work. We will get back to you with the savings we have found and move forward from there.

We can also use that data to assess your usage history, determine if there is an opportunity for lower shipment rates going forward, and negotiate those rates on your behalf.


  • It is easy to get started
  • We are only paid a success fee on cost savings
  • We provide detailed audits and reports to you
  • We negotiate on your behalf to lock in lower shipping rates going forward

Call Us Today to Discuss Your Freight Audit & Savings Potential

Call CER today at 844-400-4906 to discuss your business. We are able to save money for 94% of the businesses we work with. Call us today, with no risk or obligation, and learn how much money we may be able to save for you!

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